Report excessive residential noise
If noise is bothering you, you can contact us any time, day or night.
What can be considered 'excessive noise' depends on the time of day and other circumstances. Deciding what is excessive is up to the officer.
Residential noise can be from:
- loud parties or music
- cars or other alarms
- cars revving or car stereos
- voices, shouting and singing
- televisions
- live bands
- machinery, including heat pumps.
Phone us for noise happening now
If you're being disturbed by noise in your neighbourhood that is occurring now, please phone us (24 hours / 7 days).
Things you should know before you call:
- your name will not be given out
- noise must be coming from a separate address to yours
- noise rules do not apply to unplanned emergency works, like water mains breaks
- we can investigate noise from parked cars on private property (alarms, car stereos and engine revving).
Report an issue
Alternatively, you can use our online form. We will respond to issues reported online outside of Council business hours (8:00am to 4:30pm) on the next working day.
We try to resolve all issues within 15 working days, though complex queries may take longer to address.
You can also request a review of enforcement for ongoing issues with unresolved residential noise.
If you have any issues using our online form, please contact us via email at mailroom@wdc.govt.nz.
Report other types of noise
What we can do
Related information
You can find out more information about noise control, what happens when you make a noise complaint, penalties and how to avoid noise complaints on our main website.
Thank you for providing feedback.
We will use this information to improve this page.