Report a general noise issue or make an enquiry
Report a general noise issue or make an enquiry

Report a general noise issue or make an enquiry

Report a general noise issue or make an enquiry

You can report issues with general noise or make an enquiry about noise.
Last updated on: 08 August 2025
If noise is bothering you, you can contact us any time, day or night.
What can be considered 'excessive noise' depends on the time of day and other circumstances. Deciding what is excessive is up to the officer.

Phone us for noise happening now

If you're being disturbed by noise in your neighbourhood that is occurring now, please phone us (24 hours / 7 days).

Things you should know before you call:

  • your name will not be given out
  • noise must be coming from a separate address to yours
  • noise rules do not apply to unplanned emergency works, like water mains breaks
  • we can investigate noise from parked cars on private property (alarms, car stereos and engine revving).

Report an issue or make an enquiry

Alternatively, you can use our online form to report general noise issues or to make an enquiry about noise.
We will respond to issues reported online outside of Council business hours (8:00am to 4:30pm) on the next working day.
We try to resolve all issues within 15 working days, though complex queries may take longer to address.
If you have any issues using our online form, please contact us via email at mailroom@wdc.govt.nz.

Related information

You can find out more information about noise control, what happens when you make a noise complaint, penalties and how to avoid noise complaints on our main website.