Report a park, reserve or street garden maintenance issue
Urgent requests
Contact us on 0800 932 463 or 09 430 4200 (24 hours a day, 7 days a week) if you have an urgent issue.
We will respond to issues reported online outside of our business hours (8:00am to 4:30pm, Monday to Friday) on the next working day.
How we can help
Help keep our parks, reserves and street gardens in good shape by telling us if you find problems with:
- damaged or vandalised structures, furniture or sculptures
- weeds, plant or gardens
- lighting
- damaged ground surfaces
- paths
- general park maintenance enquiries.
Report an issue
We try to resolve all issues within 15 working days, though complex queries may take longer to address.
Related information
To report a public toilet issue or an issue with homelessness, please view the following pages.
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