Report a public toilet issue
Report a public toilet issue

Report a public toilet issue

Report a public toilet issue

Report an issue about cleanliness of our public toilets or make an enquiry.
Last updated on: 08 July 2025

Urgent requests

Contact us on 0800 932 463 or 09 430 4200 (24 hours a day, 7 days a week) if you have an urgent issue.
We will respond to issues reported online outside of our business hours (8:00am to 4:30pm, Monday to Friday) on the next working day.

How we can help

We provide and maintain public toilets for the convenience of the local community and visitors.
If you notice an issue with cleanliness at one of our District's public toilets, please let us know. We will try to fix the problem as soon as possible.
You can also make an enquiry about our public toilets.

Locations

You can view a location map of our public toilets and dump stations on our GIS website.
Click on an icon within the map to view further information and opening hours of the toilet or dump station. You can also search by location to find toilets near you.

Report an issue or make an enquiry

We try to resolve all issues within 15 working days, though complex queries may take longer to address.

Related information

Find other community facilities, such as an event venue, museums, libraries, art galleries, parks, reserves, walks and trails or community halls on our main website:

Homelessness

To report a health and safety risk for anyone rough sleeping e.g., lack of toilet facilities, please view the following page.