Report a problem with homelessness
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Urgent requests
We will respond to issues reported online outside of our business hours (8:00am to 4:30pm, Monday to Friday) on the next working day.
How we can help
If anyone is in immediate danger, please call 111. Illegal behaviour such as intimidation, drinking in public places, or offensive language should be reported to NZ Police.
We want to make sure all streets, parks and public places are safe, clean and accessible for everyone, including vulnerable people in our community.
Rough sleeping in a public place is legal, but we need to know if things are going wrong.
Please let us know about:
- aggressive, anti-social or unsafe behaviour
- health and safety risks for anyone rough sleeping e.g. lack of toilet facilities
- tents, rubbish, or other items obstructing the use of public places
- any new areas where people are starting to rough sleep.
If you have any concerns about people's access to housing, please contact the Ministry of Social Development or Kainga Ora.
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