Report street lights not working or a broken light
Report street lights not working or a broken light

Report street lights not working or a broken light

Report street lights not working or a broken light

Please phone us to report street lights not working or a broken light.
Last updated on: 07 May 2025
In this article
We operate a network of street lights throughout rural and urban areas.
When you contact us, please give us specific details such as:
  • the exact location of the light
  • if the outage is just one light, or several in a wide row or area.

Phone us

Please phone us (24 hours / 7 days) to report issues with street lighting.

State highways

If the light is on a State Highway, please phone the New Zealand Transport Agency.

Report an issue

Alternatively, you can use our online form. We will respond to issues reported online outside of Council business hours (8:00am to 4:30pm) on the next working day.
We try to resolve all issues within 15 working days, though complex queries may take longer to address.