Report damage to a roading structure
Report damage to a roading structure

Report damage to a roading structure

Report damage to a roading structure

Let us know about damage to roading structures, such as bridges, car parks, parking meters, bus shelters, seats, guard rails, railings, drains and culverts.
Last updated on: 07 May 2025
In this article
In this article

Urgent requests

Contact us on 0800 932 463 or 09 430 4200 (24 hours a day, 7 days a week) if you have an urgent issue.
We will respond to issues reported online outside of our business hours (8:00am to 4:30pm, Monday to Friday) on the next working day.

How we can help

We maintain bus shelters around the city on behalf of the Northland Regional Council.
You can report damage or maintenance issues for any of our roading structures, including:
  • bridges
  • bus shelters
  • car parks
  • guard rails and railings
  • seats
  • parking meters
  • culverts
  • retaining walls
  • pedestrian under or over passes
  • and other roading structures.

Report an issue

We try to resolve all issues within 15 working days, though complex queries may take longer to address.
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