Request stormwater information
Request stormwater information

Request stormwater information

Request stormwater information

You can request information about our stormwater network, including connections or disconnections, plans, registered contractors.
Last updated on: 07 May 2025
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Urgent requests

Contact us on 0800 932 463 or 09 430 4200 (24 hours a day, 7 days a week) if you have an urgent issue.
We will respond to issues reported online outside of our business hours (8:00am to 4:30pm, Monday to Friday) on the next working day.

How we can help

Our team can advise you about:
  • the capacity of the stormwater network
  • how to connect to or disconnect from the stormwater network
  • stormwater plans or as-builts
  • getting a licence for registered contractors
  • any other stormwater-related questions.

Make an enquiry

We try to resolve all issues within 15 working days, though complex queries may take longer to address.