Request for information regarding sewage or wastewater
Request for information regarding sewage or wastewater

Request for information regarding sewage or wastewater

Request for information regarding sewage or wastewater

Make a request for information about wastewater network capacity, sewer connections, plans, licenses, trade waste, and more.
Last updated on: 09 May 2025
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Urgent requests

Contact us on 0800 932 463 or 09 430 4200 (24 hours a day, 7 days a week) if you have an urgent issue.
We will respond to issues reported online outside of our business hours (8:00am to 4:30pm, Monday to Friday) on the next working day.

How we can help

You can request to speak to our team regarding:
  • capacity of wastewater network
  • how to connect to or disconnect from the sewer system
  • wastewater plans or as-builts
  • getting a licence for registered contractors
  • commercial liquid waste (Trade waste)
  • any other sewage or wastewater-related questions.

Make an enquiry

We try to resolve all issues within 15 working days, though complex queries may take longer to address.