Request for information regarding sewage or wastewater
In this article
Urgent requests
Contact us on 0800 932 463 or 09 430 4200 (24 hours a day, 7 days a week) if you have an urgent issue.
We will respond to issues reported online outside of our business hours (8:00am to 4:30pm, Monday to Friday) on the next working day.
How we can help
You can request to speak to our team regarding:
- capacity of wastewater network
- how to connect to or disconnect from the sewer system
- wastewater plans or as-builts
- getting a licence for registered contractors
- commercial liquid waste (Trade waste)
- any other sewage or wastewater-related questions.
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