Report an unsanitary business or property
Urgent requests
Contact us on 0800 932 463 or 09 430 4200 (24 hours a day, 7 days a week) if you have an urgent issue.
We will respond to issues reported online outside of our business hours (8:00am to 4:30pm, Monday to Friday) on the next working day.
How we can help
Please let us know if you believe a food, beauty therapy, tattooing or piercing business is dirty or has made you ill, and we will investigate.
We will also investigate unsanitary properties such as:
- smelly compost heap that attracts flies and rats to an area
- rubbish which is not put out for collection
- shellfish, including kina, left on the ground to rot rather than being buried.
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