Report a sewage spill
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Phone us
Please phone us (24 hours / 7 days) to report sewage over-flowing.
Our team will quickly identify whether the blockage is on your property or on Council's side, free of charge.
If the blockage is on Council's side of the network, they will clear the blockage and clean-up and disinfect the ground where the overflow ran.
If the blockage turns out to be in pipes on your property, you can call your own professional to take care of the repair and pay them, or you can ask our team to do the repair and clean-up and invoice you for it.
Report an issue
Alternatively, you can use our online form. We will respond to issues reported online outside of Council business hours (8:00am to 4:30pm) on the next working day.
We try to resolve all issues within 15 working days, though complex queries may take longer to address.
Related information
Find out about what to do when there is a sewage spill and how to prevent sewage spills on your property on our main website.
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