Report a spa or pool fencing issue
Report a spa or pool fencing issue

Report a spa or pool fencing issue

Report a spa or pool fencing issue

Let us know about any issues with the fencing of pools or spas, or make an enquiry.
Last updated on: 28 May 2025

Urgent requests

Contact us on 0800 932 463 or 09 430 4200 (24 hours a day) if you have an urgent issue.
We will respond to issues reported online outside of our business hours (8:00am to 4:30pm, Monday to Friday) on the next working day.

How we can help

Let us know about any issues with spa and pool fencing or barriers. You can also make an enquiry about the fencing of pools and spas.

Report an issue or make an enquiry

We try to resolve all issues within 15 working days, though complex queries may take longer to address.

Related information

You can find out more information on our main website.