Report a playground or skate park issue
Report a playground or skate park issue

Report a playground or skate park issue

Report a playground or skate park issue

Let us know of any issues with our playgrounds or skate parks - cleanliness, equipment, lighting or equipment vandalism.
Last updated on: 07 May 2025
In this article

Urgent requests

Contact us on 0800 932 463 or 09 430 4200 (24 hours a day, 7 days a week) if you have an urgent issue.
We will respond to issues reported online outside of our business hours (8:00am to 4:30pm, Monday to Friday) on the next working day.

How we can help

Report playground and skate park issues including:
  • vandalism or missing play equipment or furniture
  • dirty playgrounds, skate parks or equipment
  • requests for new playground or playground equipment
  • playground or skate park lighting
  • general playground or skate park maintenance.
Please note, we try to fix playground problems as quickly as we can, but sometimes special parts can take a while to arrive.

Report an issue

We try to resolve all issues within 15 working days, though complex queries may take longer to address.