Report other non-urgent dog issues
Urgent requests
Contact us on 0800 932 463 or 09 430 4200 (24 hours a day, 7 days a week) if you have an urgent issue.
We will respond to issues reported online outside of our business hours (8:00am to 4:30pm, Monday to Friday) on the next working day.
We aim to acknowledge issues within two working days and resolve them within 15 working days, although complex queries may take longer.
How we can help
Use our online form to report dog problems that are not urgent.
This includes:
- dog fouling on footpath or in public spaces (note: there may be delays of up to 20 days to investigate dog fouling)
- dogs getting into rubbish
- unregistered dogs, where there are no other problems
- dogs on beaches or orther places where dogs are not allowed at all
- dogs off-leash in areas where they must be on a lead
- any other dog-related issues or enquiries.
Related information
If you have lost your dog, follow the link below for information on finding your pet.
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