Report a hawker, stall or mobile business issue
Urgent requests
Contact us on 0800 932 463 or 09 430 4200 (24 hours a day, 7 days a week) if you have an urgent issue.
We will respond to issues reported online outside of our business hours (8:00am to 4:30pm, Monday to Friday) on the next working day.
How we can help
We will investigate any concerns you have with a hawker, stall or mobile business, such as:
- operating without a permit or not displaying one
- setting up in a place they are not allowed to be
- failing to clean up litter from their activities.
You can also use our online form to make an enquiry about hawkers, stalls or mobile businesses.
Definitions
A mobile shop operates for short periods in one location before moving on, e.g. an ice cream van.
A hawker offers goods for sale, sometimes on foot, without prior invitation to visit that private or public place.
A stall is a specific location where a business is set up for more than 30 minutes e.g. on the roadside.
Report an issue or make an enquiry
We try to resolve all issues within 15 working days, though complex queries may take longer to address.
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