Report a food licence issue
Urgent requests
Contact us on 0800 932 463 or 09 430 4200 (24 hours a day, 7 days a week) if you have an urgent issue.
We will respond to issues reported online outside of our business hours (8:00am to 4:30pm, Monday to Friday) on the next working day.
How we can help
You can let us know:
- if you believe a food business has made you ill
- if you believe a food business is breaking the rules
- if you already hold a food licence and have invoicing or certificate queries.
Related information
Any person or business that sells food needs to be registered under the Food Act 2014.
- To register a new business or for more information on starting a new business, please see the Food Premises page on our website.
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