Report an issue with a fire hydrant
Report an issue with a fire hydrant

Report an issue with a fire hydrant

Report an issue with a fire hydrant

Please report damaged and broken fire hydrants to us immediately.
Last updated on: 07 May 2025
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Urgent requests

Contact us on 0800 932 463 or 09 430 4200 (24 hours a day, 7 days a week) if you have an urgent issue.
We will respond to issues reported online outside of our business hours (8:00am to 4:30pm, Monday to Friday) on the next working day.

How we can help

Fire hydrants play a vital role, providing water to fire fighters during emergencies. Fire hydrants are also used to flush watermains and carry out water network maintenance.
If you see a fire hydrant that is broken, damaged, or being abused, please report it immediately so we can get it fixed.
Missing, damaged or loose fire hydrant box covers also need to be replaced so nobody gets hurt or vehicles damaged.

Report an issue

We try to resolve all issues within 15 working days, though complex queries may take longer to address.