Report an issue with a fire hydrant
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Urgent requests
Contact us on 0800 932 463 or 09 430 4200 (24 hours a day, 7 days a week) if you have an urgent issue.
We will respond to issues reported online outside of our business hours (8:00am to 4:30pm, Monday to Friday) on the next working day.
How we can help
Fire hydrants play a vital role, providing water to fire fighters during emergencies. Fire hydrants are also used to flush watermains and carry out water network maintenance.
If you see a fire hydrant that is broken, damaged, or being abused, please report it immediately so we can get it fixed.
Missing, damaged or loose fire hydrant box covers also need to be replaced so nobody gets hurt or vehicles damaged.
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