Other rubbish and recycling issues and enquiries
Urgent requests
Contact us on 0800 932 463 or 09 430 4200 (24 hours a day, 7 days a week) if you have an urgent issue.
We will respond to issues reported online outside of our business hours (8:00am to 4:30pm, Monday to Friday) on the next working day.
How we can help
You can report an issue, make an enquiry or a suggestion about our rubbish and recycling services, rubbish and recycling stations or waste minimisation programme.
A to Z Recycling and Disposal Guide
Our recycling and disposal guide helps you with the reuse, recycling, and safe disposal of everyday products and household items.
Report an issue or make an enquiry
We try to resolve all issues within 15 working days, though complex queries may take longer to address.
Related information
Find rubbish and recycling info, transfer station locations, kerbside collection days, and our disposal guide on our main website.
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