Dispute or enquire about a vehicle infringement
Urgent requests
Contact us on 0800 932 463 or 09 430 4200 (24 hours a day, 7 days a week) if you have an urgent issue.
We will respond to issues reported online outside of our business hours (8:00am to 4:30pm, Monday to Friday) on the next working day.
How we can help
To dispute a vehicle infringement (a ticket received when a registration or WOF has expired) you will need the infringement ticket number or the registration number of the vehicle.
You can also request a court hearing or make an enquiry about an infringement payment.
Parking tickets
To appeal a parking ticket, please view the following page on our main website:
Please do not use the link below.
Make an enquiry
We try to resolve all issues within 15 working days, though complex queries may take longer to address.
Related information
You can pay parking tickets and other vehicle infringements, and find more information about vehicle-related fines on our main website.
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