Enquire about building consent payments
Urgent requests
Contact us on 0800 932 463 or 09 430 4200 (24 hours a day, 7 days a week) if you have an urgent issue.
We will respond to issues reported online outside of our business hours (8:00am to 4:30pm, Monday to Friday) on the next working day.
How we can help
If you have an enquiry about a building consent payment, you can use the online form. Please include your building consent number.
If you have cancelled your building consent, we will contact you to advise if a refund is owing.
Related information
You can find out more information on our main website.
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